For those who work in distribution, warehouse management means a lot more than just box moving. In fact, the warehouse is a key facility within most enterprises, and one that is directly linked to the business' growth and success. That's why modern businesses invest in the optimal operation of their warehouse, employing proven processes, smart technology and training for their workforce.
Our Professional Services team works closely with businesses that want to make the most of their investment in their warehouse. From design to implementation, our expert consultants help the enterprise build a robust, flawless operation that promotes high productivity, people's accountability and cost effectiveness.
Whether you build a new warehouse function, or expand an existing facility, or just want to upgrade your current operations, our Professional Services Team will provide you the expert advice and guidance you need. Based on an exhaustive analysis of your operations, resources and requirements, our consultants will design a layout that will optimize the warehouse functions and help:
- Achieve maximum productivity
- Improve space utilization
- Establish processes that eliminate errors
Our implementation process is based on a recognized and proven methodology for successfully implementing Logistics Automation Systems and performed by a well-coordinated team of experienced Application Consultants, Engineers, Project Managers and Programmers, who ensure that the implementation will be completed on time, on budget and without major disruption.
An assigned Project Management Team monitors and evaluates progress, classifies priorities and allocates the required resources at each stage, and is ready to step in and resolve any issue as soon as it occurs.
When introducing a new system or process, nothing can boost a fast return on the investment that the users’ confidence and faith in the new.
Our training programs are designed to help users gain a deep understanding of the tool and the process in place and build confidence in their role.
Consisted of multi-level courses, hands-on training and exercises, our seminars are performed by qualified tutors at fully equipped classes, using visual tools and all the equipment required for the success of the training program.
Our relationship with our customer does not end at implementation. In fact, this is where it begins.
We provide full technical support services, via telephone and online support and onsite visits, that include:
- Pre-arranged upgrades , according to the customer’s annual maintenance program
- Technical support and service request management
- Ad hoc services.
Our Support Services are provided by fully trained and experienced Engineers and Application Support Analysts.